Privacy Policy for Win Mode

Last Updated: November 3, 2025

1. Introduction

Welcome to Win Mode! This Privacy Policy explains how ArchitecturePLUS SRL (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use the Win Mode mobile application (the “App”).

Company Information:

Legal Entity: ArchitecturePLUS SRL
Address: Jiului 143, Floors 5-6, 013217 Bucharest, Romania
Tax ID: RO44962236
Contact Email: support@winmode.io
Website: https://winmode.io

By using Win Mode, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

Name
Email address
User ID (automatically generated)
Username (for community features)

Content You Create:

Goals and habits you set
Daily task completion data
Progress tracking information
Messages sent to AI coaching features
Community interactions (accountability partner communications)

Payment Information:

Payment information is processed by Apple App Store, Google Play Store, and RevenueCat
We do not directly collect or store your payment card details

2.2 Information Collected Automatically

Usage Data:

How you interact with the App (features used, screens viewed, buttons clicked)
Session duration and frequency
Achievement unlocks and streak data
Feature engagement metrics
Time spent on different sections of the App

Device Information:

Device type and model
Operating system version (iOS or Android)
Unique device identifiers
Mobile network information
App version

Diagnostic Data:

Crash reports and logs
Performance metrics (app speed, load times)
Error messages
Technical diagnostic information

2.3 Information from Third-Party Services

When you sign in using Sign in with Apple or Sign in with Google, we receive:

Your name (if you choose to share it)
Your email address (or Apple’s private relay email)
A unique identifier from the authentication service

2.4 Future Data Collection

We may collect photos/selfies in future versions of the App for profile picture functionality. We will update this Privacy Policy and obtain your consent before implementing this feature.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functionality

Create and manage your account
Provide personalized AI coaching and habit tracking
Generate customized daily tasks and action plans
Track your progress and display achievements
Enable the “Boost Me” instant support feature
Match you with accountability partners in the community

3.2 AI-Powered Features

Process your inputs through AI services (OpenAI, Groq, Anthropic Claude) to provide:
- Personalized coaching advice
- Pattern recognition and roadblock prediction
- Motivational support
- Goal breakdown into actionable tasks

3.3 Product Improvement

Analyze usage patterns to improve the App
Identify and fix technical issues
Understand which features are most valuable
Develop new features based on user behavior

3.4 Analytics and Performance

Monitor App performance and stability
Track crash reports to improve reliability
Measure feature adoption and engagement
Conduct A/B testing for improvements

3.5 Communication

Send transactional emails (account verification, password reset)
Deliver push notifications for:
- Daily habit reminders
- Accountability partner messages
- Streak milestones
- Motivational prompts
Respond to your support requests

3.6 Subscription Management

Process and manage your subscription through RevenueCat
Verify subscription status
Handle renewals and cancellations

3.7 Legal and Security

Comply with legal obligations
Protect against fraud and abuse
Enforce our Terms of Service
Resolve disputes

4. How We Share Your Information

4.1 Service Providers

We share your information with trusted third-party service providers who help us operate the App:

Analytics Services:

Firebase Analytics: Usage data, device information, user interactions
Mixpanel: Product analytics, feature usage, user behavior patterns

AI Services:

OpenAI: User inputs for AI coaching responses
Groq: User inputs for AI processing
Anthropic (Claude): User inputs for AI coaching responses

Infrastructure & Tools:

Firebase: Authentication, cloud storage, push notifications, crash reporting (Crashlytics)
Apple Push Notification Service: Delivering notifications to iOS users
RevenueCat: Subscription management and payment processing
Google Cloud Platform: Data storage and processing

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Community Features

When you use community features:

Your username only is visible to other users
Accountability partners can see your streak data if you choose to share it
We do not share your real name, email, or other personal details with other users

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

Legal processes (subpoenas, court orders)
Government requests
Protection of our rights, property, or safety
Investigation of fraud or security issues

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. International Data Transfers

ArchitecturePLUS SRL is based in Romania (European Union). However, some of our service providers operate globally, including in the United States:

OpenAI (United States)
Groq (United States)
Anthropic (United States)
Google Cloud Platform (global infrastructure)
Firebase (global infrastructure)

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Privacy Shield certification (where applicable)
Data Processing Agreements with service providers

By using Win Mode, you consent to the transfer of your information to countries outside the EEA, including the United States.

6. Data Retention

6.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide you with services.

6.2 Account Deletion

When you delete your account:

Most personal data is deleted within 30 days
Some data may be retained longer for legitimate business purposes:
- Legal compliance (up to 7 years for tax/financial records)
- Fraud prevention and security
- Resolving disputes
- Enforcing our Terms of Service

6.3 Anonymized Data

We may retain anonymized or aggregated data indefinitely for analytics and research purposes. This data cannot be used to identify you personally.

7. Your Privacy Rights

7.1 Rights Under GDPR (EU Users)

If you are in the European Economic Area, you have the following rights:

Right to Access: Request a copy of your personal data we hold.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure (Right to be Forgotten): Request deletion of your personal data.

Right to Restrict Processing: Request limitation on how we use your data.

Right to Data Portability: Request your data in a structured, machine-readable format.

Right to Object: Object to processing of your data for certain purposes.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Right to Lodge a Complaint: File a complaint with your local data protection authority (ANSPDCP in Romania).

7.2 Rights Under CCPA (California Users)

If you are a California resident, you have the right to:

Know what personal information is collected
Know if personal information is sold or disclosed and to whom
Opt-out of the sale of personal information (we do not sell personal data)
Request deletion of personal information
Not be discriminated against for exercising your rights

7.3 How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: support@winmode.io
Subject Line: “Privacy Rights Request”

We will respond to your request within:

30 days for GDPR requests
45 days for CCPA requests

We may require verification of your identity before processing your request.

7.4 In-App Controls

You can also manage your data directly in the App:

Account Settings: Update your profile information
Notification Settings: Control push notification preferences
Delete Account: Permanently delete your account and data

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures:

Encryption in transit (TLS/SSL)
Encryption at rest for sensitive data
Secure authentication protocols
Regular security audits and updates
Access controls and authentication systems

Organizational Measures:

Employee training on data protection
Strict access controls (need-to-know basis)
Confidentiality agreements with staff and contractors
Incident response procedures

Third-Party Security:

Due diligence on service provider security practices
Data Processing Agreements with strict security requirements
Regular vendor security assessments

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. Children’s Privacy

Win Mode is rated 9+ on the Apple App Store. While the App is appropriate for users aged 9 and above, we take additional precautions to protect younger users:

9.1 Users Under 13 (COPPA Compliance)

For users under 13 in the United States:

We collect only the minimum information necessary
We do not knowingly collect personal information without verifiable parental consent
Parents can review, delete, or refuse further collection of their child’s information

9.2 Users Under 16 (GDPR Compliance)

For users under 16 in the EU:

We require parental consent before processing personal data
Parents can access, rectify, or delete their child’s data

9.3 Parental Controls

Parents or guardians can contact us at support@winmode.io to:

Review information collected from their child
Request deletion of their child’s information
Refuse further collection or use of their child’s information

If we learn we have collected personal information from a child without proper consent, we will delete that information as quickly as possible.

10. Third-Party Links and Services

Win Mode contains links to third-party content (articles, videos, podcasts) and may integrate with third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party services.

11. Push Notifications

We send push notifications to:

Remind you of daily habits
Notify you of accountability partner messages
Celebrate milestones and achievements
Provide motivational prompts

You can control push notifications:

In-App: Settings > Notifications
iOS: Device Settings > Notifications > Win Mode
Android: Device Settings > Apps > Win Mode > Notifications

Disabling notifications may affect your experience but will not affect your access to the App.

12. Cookies and Tracking Technologies

12.1 Mobile App

Win Mode does not use cookies in the traditional sense. However, we use similar technologies:

Local Storage: Store preferences and cache data on your device
Mobile Analytics SDKs: Track app usage (Firebase, Mixpanel)
Unique Identifiers: Device IDs for analytics and personalization

12.2 Website

Our website (https://winmode.io) may use cookies for:

Website analytics
User preferences
Marketing purposes

You can control cookies through your browser settings.

13. Your Choices

13.1 Account Information

You can update your account information at any time in the App:

Go to Settings > Profile
Edit your name, email, or username
Changes sync immediately

13.2 Marketing Communications

We currently do not send marketing emails. If we do in the future:

You can opt-out using the “Unsubscribe” link in emails
Or contact us at support@winmode.io

Transactional emails (account security, subscription updates) cannot be disabled.

13.3 Push Notifications

You can disable push notifications through:

In-app settings
Device-level settings

13.4 Analytics

You cannot opt-out of analytics collection while using the App, as it is essential for App functionality and improvement. However, you can:

Delete your account to stop data collection
Exercise your right to object under GDPR

13.5 AI Processing

AI processing is core to Win Mode’s functionality. If you do not want your inputs processed by AI services, you may not be able to use the App’s primary features.

13.6 Delete Your Account

To permanently delete your account:

Open Win Mode
Go to Settings > Account
Select “Delete Account”
Confirm your decision

Or email support@winmode.io with “Delete My Account” in the subject line.

14. California Privacy Rights

14.1 California Shine the Light Law

California residents may request information about disclosures of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

14.2 Do Not Track

We do not currently respond to “Do Not Track” signals from browsers, as there is no industry standard for compliance.

15. Nevada Privacy Rights

Nevada residents may opt-out of the sale of personal information. We do not sell personal information as defined by Nevada law. If you have questions, contact support@winmode.io.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
New features or services

We will notify you of material changes by:

Posting the updated policy in the App
Updating the “Last Updated” date
Sending an in-app notification or email (for significant changes)

Your continued use of Win Mode after changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically.

17. Data Protection Officer

For questions about data protection or to exercise your privacy rights, contact:

Email: support@winmode.io
Subject: “Data Protection Inquiry”
Postal Address:
ArchitecturePLUS SRL
Attn: Data Protection Officer
Jiului 143, Floors 5-6
013217 Bucharest, Romania

18. Supervisory Authority

If you are in the EU and have concerns about our data practices, you may lodge a complaint with your local supervisory authority:

Romania:
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Website: www.dataprotection.ro

19. Disclaimer

Win Mode provides general guidance for habit formation and goal achievement. The App is not a substitute for professional medical, psychological, or therapeutic advice.

If you are experiencing mental health issues, please consult qualified healthcare professionals. In case of emergency, contact local emergency services immediately.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: support@winmode.io
Website: https://winmode.io
Postal Address:
ArchitecturePLUS SRL
Jiului 143, Floors 5-6
013217 Bucharest, Romania

Response Time: We aim to respond within 48 hours for general inquiries and within the legally required timeframes for privacy rights requests.

21. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent (e.g., push notifications, optional features)

Contractual Necessity: To provide the App and services you requested

Legitimate Interests: To improve our services, ensure security, and conduct analytics (where not overridden by your rights)

Legal Obligation: To comply with legal and regulatory requirements

You have the right to withdraw consent at any time, which will not affect the lawfulness of processing before withdrawal.

22. Automated Decision-Making

Win Mode uses AI to provide personalized coaching and recommendations. This involves automated analysis of your habits, progress, and inputs to:

Predict potential roadblocks
Suggest daily tasks
Provide motivational support
Identify patterns in your behavior

You have the right to:

Understand the logic behind AI recommendations
Object to automated decision-making
Request human review of AI-generated advice

AI recommendations are guidance only and do not create legally binding decisions about you.

By using Win Mode, you acknowledge that you have read, understood, and agree to this Privacy Policy.

This Privacy Policy was last updated on November 3, 2025.